$PhD: I put my wireless solar keyboard under the light to charge, but its not working. Our $Intern picks up the phone call from $PhD. $PhD: clueless faculty with a PhD (she also has this hate relationship with IT) $Intern: help desk student intern (recently hired) I was also part of the help desk, but moved up. I am part of the networking team, but since help desk is short staffed I tend to help out when needed or when the student interns ask for help. Our IT team is a very small shop, help desk has one full-time staff and 2 student interns. This is my first time posting, please pardon my formatting.īackground, I work for a University.
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